Frequently Asked Questions
Everything you need to know about shopping with Nikko Industries
What is the standard shipping time for orders?
We typically process orders within 1-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-15 business days depending on your location.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange.
Are the materials used in your clothing sustainable?
Nikko Industries is committed to quality and ethics. We prioritize high-grade organic cotton and recycled polyester blends to ensure both comfort and environmental responsibility.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size will fit me best?
Each product page includes a detailed size guide with measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.